The Premier Choice For Building Your Brand Vision Through First Class Service

Privacy Policy

How we utilise user information on our website.

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Collecting user information

2.1 We may collect, store and use the following kinds of user information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when registering with our website, including your organisation, address and email address;
(c) information that is generated in the course of the use of our website (including the timing, frequency and pattern of use);
(d) information relating to any orders you make for our goods and services through our website (including company names, address, telephone number, and email address);
(e) information contained in or relating to any communications that you send to us or send through our website;

2.2 Before you disclose to us information of another person or organisation, you should obtain that party's consent to both the disclosure and the processing of their information in accordance with this policy.

3. Using your information

3.1 Any information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 We may use your information to:

(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available through our website;
(d) send you goods purchased through our website;
(e) send statements, invoices and payment reminders to you, and collect payments from you;
(f) send you non-marketing commercial communications;
(g) send you email notifications that you have specifically requested;
(h) deal with enquiries and complaints made by or about you relating to our website;

3.3 We will not, without your express consent, supply your contact information to any third party for the purpose of their or any other third party's direct marketing.

3.4 Our website does not store, handle or process details related to any financial transactions.

4. Disclosing information

4.1 Your information will be available to members of Byways Group as necessary for the purposes of our business.

4.2 We may disclose your information:

(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

4.3 Except as provided in this policy, we will not provide your information to third parties.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

5.2 Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

5.3 You expressly agree to the transfers of information described in this Section 5.

6. Retaining your information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of your information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your information.

7.2 We will store all the information you provide on our secure servers.

7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7.4 You are responsible for keeping the password you use for accessing our website confidential.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

9. Updating information

9.1 Please let us know if the information that we hold about you needs to be corrected or updated.

10. Cookies

10.1 Our website uses cookies.

10.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

10.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

10.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10.5 If you block cookies, you will not be able to use all the features on our website.

10.6 Full details of cookie use on this website can be found here.

11. Our details

11.1 This website is owned and operated by Byways Limited.

11.2 Our company registration, place of business and contact details are given at the foot of this page.